Challenges you're facing
Double-booked or empty slots
Online booking 24/7 via Zalo, smart slot filling, pre-appointment reminders
Hard to retain regular customers
Loyalty points, auto birthday offers, AI recommends right services per customer
No quality assessment
Auto CSAT after each service, low-rating alerts, real-time satisfaction dashboard
GymMaster toolkit for Spa & Beauty
Integrated products for the Spa & Beauty industry
Key features for Spa & Beauty
Online Booking
Customers book 24/7 via Zalo Mini App, auto-confirm
VIP Loyalty
Bronze/Silver/Gold tiers, birthday offers, referral program
Auto CSAT
Survey after each service, instant alert on low rating
Staff Management
Schedules, ratings, revenue per employee
Revenue Reports
By service, staff, branch — real-time
Customer App
View history, book, earn points — right inside Zalo
Bella Spa doubled returning customers
“Zalo loyalty brought customers back twice as often. Previously we called everyone individually, now the system does it automatically.”
— Nguyen Thi Mai, Owner, Bella Spa
Frequently asked questions
Via Zalo Mini App — no separate app download, no account creation required.
Configure in 30 minutes. Customers earn points automatically after each service.
Yes. Revenue, appointments, and ratings per employee.
Unlimited locations. Centralized management, flexible permissions.